GDPR training is a significant component of compliance with the General Data Protection Regulation (GDPR) and is listed as one of the core responsibilities of the Data Protection Officer. Training your staff on their GDPR responsibilities will help protect your business in the long term. Most GDPR breaches will occur from within your business, usually as a result of human error as opposed to malicious hackers.
Here are these seven useful tips that will help you run a successful GDPR staff training program.
1. Keep it Relevant
GDPR training programs should be tailored for each team and reflect the team’s role within the wider organisation. When it comes to GDPR training there is no ‘one-size-fits-all’ approach. The type of training a customer service team will need compared to a software development team will vary significantly.
2. You are the Case Study
Topics for review as part of your GDPR staff training should be based on actual events where possible. Use incidents as trigger events, the review policies, and refresh staff awareness and training where possible.
3. Keep It Up to Date
GDPR training is an ongoing effort. Instead of a full day of training once a year, short, relevant pieces of information will keep staff engaged and up to date on their responsibilities. A monthly newsletter can be used to send to staff highlighting recent fines and decisions related to the GDPR. This is a great way to highlight the importance of compliance with the GDPR and the negative impact caused by not taking their responsibilities seriously.
4. Diversify your medium
Delivering the message and training staff on GDPR should cover as many mediums as possible. Use different mediums where possible. If you feel there is a lack of general understanding within a team or office then a lecture type workshop may be a good place to start, email reminders and case studies are relatively inexpensive, online and pre-recorded training may be an option.
5. You Are The Case Study
Topics for review as part of your GDPR staff training should be based on actual events where possible. Use actual incidents as trigger events, to review policies, and refresh staff awareness and training where possible.
6. Set The Tone From The Start
Staff are most impressionable when they first join an organisation. As part of your induction of new staff ensure that GDPR is a core component. New staff should recognise that the culture of your organisation is pro-privacy and that you take the GDPR very seriously.
7. Top Management Buy-in
As we have mentioned previously culture is a contributing factor when it comes to the success of any GDPR training program. Ultimately it is senior management who set the culture within an organisation. A message delivered by senior management stressing the importance of GDPR compliance will underline the importance of GDPR for ambitious and loyal staff.
Book a one-on-one call with us and find out how our team can help you build a GDPR compliance culture in your company!