Privacy Policy

At Apex Privacy we support companies in achieving GDPR compliance and a big part of our process is developing customer-facing resources that showcase our client’s GDPR compliance strategy, we take the medicine we prescribe, so feel free to read on!

Apex Privacy is an Irish-based company specialized in data protection services for organizations. This Privacy Notice applies to the use of Apex Privacy website www.apexprivacy.com and to the Apex Privacy use of personal data/information gathered.

With privacy and data protection being the heart of our business, it is paramount for us to safeguard the privacy of our clients and visitors on our website, and to maintain compliance with privacy legislation. In a few words, we practice what we preach.

The data we process about you depends on who you are and how we interact with you. 

The baseline standards for our personal data processing operations are the relevant national and international regulations and we adhere to the requirements, principles and recommendations set forth by the European General Data Protection Regulation (GDPR).

 

We Collect Data About You in the Following Instances:

  • Joining our newsletter
  • Downloading resources
  • Inquiries on our services
  • Filling in an online form
  • Applying to our team

Our services are not intended for children, therefore we do not knowingly collect data from any natural person under the age of 18. 

 

Apex Privacy as a Controller and Processor:

Apex Privacy acts as a controller for the personal data, namely the representatives of our corporate clients, potential clients and other stakeholders such as suppliers and their representatives. Apex Privacy will also act as a processor for personal data in the context of providing our services to our clients. For example, when a client provides us with access to databases, software and communication tools during a privacy audit. Our customers always remain controllers of this personal data.

 

Collection and use of personal data:

Our core business is not the collection of your personal data. We process a minimum amount of personal data, only what is necessary to offer and provide our services, which allows us to operate our business. We will only process your personal data on predefined purposes and we make sure that we have a clear legal basis for doing so.

 

Personal data we collect:

  • Contact & Identity Data: includes an email address, name and phone number.
  • Usage Data
  • Aggregated data that helps us understand how to optimize our website to provide a better user experience
  • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system device technology used to access this site.

 

We process personal data for the following purposes:

  • Where we need to perform the contract we are about to enter into or have entered into with you
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
  • Where we need to comply with a legal or regulatory obligation to engage with you in a recruitment process

 

Data sharing and disclosures:

We use third-party service providers to deliver our services and optimize how we operate our business. We audit our service providers who process your personal data to ensure that they do so in accordance with the laws and relevant data protection practices.

 

More Information

To ensure the processing of your personal data is performed in accordance with our standards, we enforce data processing agreements with every service provider we use for the personal data processing. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. We will not disclose any personal data you have given to us other than as described in this statement, unless you have authorized us to so do, or if we are required to do so by law.

 

Data security:

Apex Privacy has an appropriate information security policy tied to procedures that protect personal data from breach, misuse and loss. We ensure we have technical and operational measures in place that define a standard for how we protect our client data.

 

More Information

Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons whose personal data are subject to the GDPR, ApexPrivacy has implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including the following as appropriate: the pseudonymisation and encryption of personal data; the ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services; the ability to restore the availability and access to data in a timely manner in the event of a physical or technical incident; and a process for regularly testing, assessing and evaluating the effectiveness of technical and organizational measures for ensuring the security of the processing. We guarantee that your data is kept confidential and secure. All the employees authorized to process your data are committed themselves to confidentiality. We have a procedure to manage data breaches which allow us to assess the possible risks, notify the relevant authorities and alert you in case your personal data may have been affected. We ensure awareness within our organization through regular training and consultation.

Your rights:

You have several rights concerning your personal data, such as the right to access, update, delete and have a copy of such data as well transfer it between IT environments of your choosing. We seek to ensure that you can exercise your rights efficiently. You exercise your rights by reaching us at gdpr@apexprivacy.com

 

More Information

Under the law, you are granted six fundamental rights when data about you is being processed. We will ensure to reach out without undue delay (no more than 30 days) when you submit a request related to exercising your data subject rights. Although uncommon, when applicable for official or legal reasons we may be unable to address the specific request you make related to your rights. 

Also, if a request is manifestly unfounded or excessive, in particular because of their repetitive character, we may either:

  • charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested; or
  • refuse to act on the request.

In this scenario will we inform you of the reasons we believe your request is manifestly unfounded or excessive character of the request.

As a data subject, you may: 

  • request access to the personal information we process about you; 
  • request that we correct inaccurate or incomplete personal information about you;
  • request deletion of personal information about you; 
  • request restrictions, temporarily or permanently, on our processing of some or all personal information about you; 
  • request transfer of personal information to you or a third party where we process the data based on your consent or a contract with you, and where our processing is automated – data portability (e.g. on a PDF file); 
  • and opt-out or object to our use of personal information about you where our use is based on your consent or our legitimate interests. 

If we have reasonable doubts concerning your identity, we may request the provision of additional information necessary to confirm it.

 

If you wish to exercise your rights, or if you have any other question relating to your rights or this privacy statement, please contact us at gdpr@apexprivacy.com You also have the right to lodge a complaint with a supervisory authority.

 

Cookies:

We use cookies and other similar technologies to collect data on how our website is used. Through this analysis, we are able to improve and optimize our website user experience. For example, we get information on which service pages you go to, what blog texts you might be interested and how you navigate between the pages. In order to develop our website, it is important to know what kind of website content is most efficient and functional, this way we know what stays, what goes and what needs to be tweaked. The data we collect also helps us personalize services and marketing to you. We can, for example, define our customer personas and share content with you that you really respond to or might prove more useful. You can always disable cookies altogether in the browser settings or you can delete cookies from the browser and disable all targeted advertising and communication based on your previous visits on our website. 

For more information please check our Cookie Policy.

 

Retention periods:

We have determined retention periods based on the purpose of the processing and the rules set forth within the GDPR. For example, the GDPR requires us to remove data when it has served its purpose and is no longer of use. We review the personal data we collect (e.g. the information of our business contacts) regularly to ensure that the personal data we have is up-to-date and is not retained longer than needed or required by the regulation.

 

More Information

If you wish to have more detailed information about our retention times, please contact us at gdpr@apexprivacy.com.

 

Leaving our website:

We may also provide links to other websites or services and provide access to products and services offered by third parties, whose privacy policies we don’t control. If you click on a link to an external site you will be subjected to that organization’s privacy policy, and not ours.

Updates on our Privacy Policy:

From time to time it may be necessary to adapt the content of this Privacy Policy. We, therefore, reserve the right to change these at any time without prior notice. The current version published on our website shall apply. If the Privacy Policy is part of an agreement with you, we will notify you by e-mail or other appropriate means in case of an amendment.

Last update: 23.08.2021